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Find answers and solutions to common IT issues. If you cant find an answer, contact us and we will be happy to help.
Please call our office at 1800-267-4592 or email us with your question

Top most popular FAQs

Is the billing method recurring or non-recurring?

We offer both, recurring and non-recurring billing methods. If you buy MSC Virus Cleaner, your standard billing method will be set on recurring, but you can request to change it by submitting a ticket or contacting our support.

How can I upgrade/change my current plan?

You can change or upgrade your plan at anytime. You can order MSC Virus Cleaner for one month after which you can order for the yearly subscription and your package will be upgraded. If you buy MSC Virus Cleaner for six months and you would like to add a few more months in it, you can purchase MSC Virus Cleaner on monthly subscription to extend your account.

What payment methods do you accept?

We accept payments via PayPal, Credit Card, Master Card, Bitcoin, Perfect Money, AliPay, Yandex, Ukash, CashU, Giropay, Necard, Mercado Pago, MyCard Wallet and more.

Does MSC Virus Cleaner keep logs?

MSC Virus Cleaner does not keep any logs of users’ activities. The only log we keep is the access attempts to our servers that help us to assist you for troubleshooting and security purposes. So, you can relax and order MSC Virus Cleaner with complete peace of mind.

Can I use MSC Virus Cleaner account on my other devices?

Yes, you can use your MSC Virus Cleaner account on other devices as well. MSC Virus Cleaner offers multi login that allows you to use 1 account on 5 devices, simultaneously. Just purchase MSC Virus Cleaner account and use the same account on up to 5 devices.

Is the discount applicable on every renewal?

Yes, MSC Virus Cleaner offers a life-time discount on all its MSC Virus Cleaner plans. For instance if you bought an yearly plan for $29.99/year, then you’ll be paying the same amount on every renewal irrespective of the pricing at that point in time until cancelled.